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Track your drivers' locations in real-time, monitoring completed stops, pending services, and skipped locations. Utilize this information to dispatch drivers to nearby service calls efficiently.
Add extra stops to an active route remotely from the office. Place orders and instantly send them to the driver's handheld device, allowing them to accept or decline the order, providing reasons if needed.
Keep inventory up-to-date with real-time sales data transferred to the office. Gain immediate insights into warehouse inventory levels for efficient stock management.
Transmit orders directly to drivers, who can download delivery orders and notes on the go. Drivers can also upload completed invoices directly into RMA, ensuring quick and accurate sales data retrieval. Mango Live puts comprehensive sales data at your fingertips, facilitating informed decision-making.
Utilizing Mango Live with the Advanced Communications module is straightforward. The system employs GPRS transfer methods, enabling seamless data transfer between your driver’s smartphone in the field and the desktop. This facilitates instant downloading of delivery orders and notes, as well as uploading completed invoices while on the route. Orders can be transmitted directly to the driver, enhancing operational efficiency.
When placing an order, you can remotely choose a route and send it instantly to the driver’s handheld device. The delivery person can promptly acknowledge and accept the order or provide a reason for being unable to service the customer.
Mango Live offers two primary benefits. First, sales data becomes available within seconds of the transaction, enabling your call center personnel to handle inquiries, reprint receipts, and more. Second, location information is transmitted, allowing you to track your delivery person’s whereabouts and optimize dispatching for additional service calls.
This functionality relies on the delivery person having a PDA equipped with cellular data capabilities and requires an internet connection.
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