Mango Classic was designed to automate office operations and make field data collection easier through the use of powerful desktop software and handheld devices. This software is a forward-thinking solution that grows with your organization. Whether you have a one-truck operation or run remote offices independently from each other, the powerful reporting features and communication will help you run your business efficiently. 

WHY OUR CUSTOMERS LOVE MANGO CLASSIC

  1. Eliminate In-Office Data Entry – Reduce costly manual data input by collecting accurate data on route.
  2. Integrate Handhelds – Our rugged line of handheld computers link directly to the desktop for easy data transfer.
  3. Minimize Repetitive Work – Process information only once. Eliminate unnecessary paper shuffling.
  4. Reduce Paperwork – Your invoices will be stored digitally with the customer’s signature for easy retrieval.
  5. Use Quantity Discount Pricing – Provides more flexibility in managing customer pricing and customized schedules by customer product.
  6. Manage Your Warehouse – The ability to manage information over an optimized WAN in multiple states or countries.

Here are a few more reasons why Mango Classic can be very beneficial to your company.

  • Quality Tested: ARS and Microsoft® quality testing to 500 simulated users and 500,000 customers.
  • Maximize Your Time: Work “on” the business, rather than “in” it.
  • Simplified Reporting: Easy-to-read reports give focused management information.
  • Customer Reward Program: A built in system to award points for purchases. Customers can redeem prizes, receive gratis product, or any other incentives you would like to include.

POWERFUL REPORTING

Generate comprehensive reports that cover every aspect of your business – from aging analysis to inventory. 

INTEGRATED HANDHELD DEVICES

Our line of ruggedized handheld devices link directly to the desktop for easy data transfer, reducing costly manual data input while collecting accurate data while on route.

IMPROVED COMMUNICATION

Stay in constant contact with your customers using the Mango Customer Message Centre. This function allows you to send statements, invoice copies, and reminders through email, fax, or SMS. Your invoices will be stored digitally, along with the customer’s signature, for easy retrieval.

MAINTAIN MORE CONTROL OVER YOUR DATA

Administrators can view what changes have been made and by whom.

RELIABLE 24/7 SUPPORT

You can always call our world class support staff 24/7. No matter what time of day, someone will be there to help.

WHAT DOES ROUTE MANAGER LOOK LIKE?

1-screen

Run Branches Separately, From One Software – If your company has multiple locations, you will be able to manage each branch location separately, while conveniently storing and managing all of your information in one database. This allows you to create remote offices across the entire company, but manage them independently from each other for more accurate reporting. User permission levels can be set to manage who has access to which branch within the system.

Create Invoices Faster – Most of your invoice data will be completed directly on your driver’s handheld. This saves time on manually entering invoices, and allows your drivers to digitally upload the information.

2-screen

Streamline Communication with Customers – The Customer Message Centre is a powerful tool that lets you communicate with your customers more effectively. It allows you to send important messages in a number of different formats, including Voice, SMS, Fax, and Email. This module is built in to every Mango system, and it uses a web-based service so you will not need any additional hardware. It is perfect if you have your Mango hosted on one of our cloud servers.

View Inventory on Hand – Manage inventory more effectively with up-to-date reports on your inventory levels. At any given time, a list of products can be generated in order to determine your inventory on hand.

How It Works

The desktop software keeps information about customers, products, sales tax, equipment, etc. Each day, a selected portion of that information is transferred to the handheld to make deliveries. At the end of the day, data is transferred back to the desktop with a click of a button, so it is available for customer service representatives and for preparing a variety of reports. 

This complete accounts receivable program  integrates with handheld computers so that you can automate your daily procedures. Mango Classic will handle customer information, route scheduling, equipment tracking, cooler rentals, invoices, statements, and much more. Built specifically for delivery companies, this software keeps track of customers, inventory, and your route scheduling. The software interfaces with handheld computers to help automate delivery operations as well.

To learn about specific features in the software for a particular industry, choose it here. Bottled Water, Propane, Packaged Ice, Coffee, Oil Recycling or General Distribution.

         1. For the desktop

             a. Windows 7 or later (Windows 10 recommended) – always use Pro version.

             b. Modern Intel or AMD CPU

             c. 2 GB of Memory

             d. 40 GB of free disk space

             e. Backup method for hard drive or SSD

             f. Monitor with minimum 1024 X 800 resolution. Dual monitors recommended for mapping and routing

        2. For a server

             a. Recommended Operating system: Server 2012; Also runs with Server 2008R2; Server 2016

             b. See our document on “Choosing your server” for various requirements and sizing to meet your corporate needs

        3. Android handhelds

            a. Jelly Bean or later

            b. Some features only work on KitKat or later

            c. Minimum 1 GB of memory (2GB recommended for use with RMLive)

            d.We recommend Mango handhelds and printers (2 -4”)

            e. Compatible with most Android phones: Samsung, LG, Huawei, etc.

       4. Windows Pocket PC handhelds

           a. Windows Mobile PC 6.0 or 6.5

          b. 640 k RAM

          c. Storage card

          d. Quarter VGA screen (full VGA will not work)

          e. No mapping available

      5. Non-compatible handhelds:

          a. Apple IOS – all phones

          b. Blackberry

          c. Palm OS devices

     6. For supplies and parts

         a. Paper

         b. Batteries

         c. Charges

         d. See our store for handhelds, printers and more

Q. How does it work?

A. The desktop software keeps information about customers, products, sales tax, equipment, etc. Each day, a selected portion of that information is transferred to the handheld to make deliveries. At the end of the day, data is transferred back to the desktop with a click of a button, so it is available for customer service representatives and for preparing a variety of reports – allowing you to go home early.

Q. What is RMAdvanced?

A. RMAdvanced is a complete accounts receivable program that integrates with handheld computers so that you can automate your daily procedures. RMAdvanced will handle customer information, route scheduling, equipment tracking, cooler rentals, invoices, statements, and much more. RMAdvanced is also an industry specific software that will keep track of customers, inventory, and your route scheduling. The software interfaces with handheld computers to help automate delivery operations as well.

Q. Does it handle both AP and AR?

A. RMAdvanced only handles the accounts receivables. Accounts payable will be managed by a back-end accounting program, such as: QuickBooks, Peachtree, Business Works, Great Plains, etc. RMAdvanced interacts with an accounting program by sending over the necessary general ledger information. General ledger details will be setup during the installation of RMAdvanced. An accounting program never actually sends any type of data into RMAdvanced. The only information that is affected in a clients AP program would be revenue or income accounts and deposit, sales tax liability, cash, and accounts receivable.

Q. Can it handle cooler rentals?

A. RMAdvanced can handle recurring rents.

Q. Does it have multiple price levels?

A. RMAdvanced has up to 10 different price structures. It also allows up to 100 different price lists where multiple products can be grouped and sold at specific prices.

Q: Is RMAdvanced compatible with MAC?

A: RMAdvanced is only compatible with PC/Windows.

Q. Which handheld do you recommend?

A. HP or Symbol MC35 are the most popular handhelds. Other units that clients are currently utilizing are Dell Axim X51, Casio IT 70’s, and Intermec.

Q. Does RMAdvanced work with Palm Pilots?

A. No. RMAdvanced only operates with Pocket PC’s or a Win CE platform.

Q. Can invoices be printed directly onsite and can they include signature?

A. Yes. Invoices can be printed directly on route. Additionally, the driver will be able to capture signatures, and can also take hand written notes directly on the handheld computer.

Q. Does RMAdvanced handle multiple routes?

A. Yes. RMAdvanced can handle up to 1,000 routes / handheld computers.

Q. Are there any re-licensing costs for RMAdvanced?

A. Once you purchase the core package, along with any Multi-User Licenses or handheld licenses, there will not be any recurring charges. ARS offers our clients a variety of optional support plans that can be renewed each year. ARS also offers customers a call on demand basis.

Q. Is RMAdvanced a point of sale system?

A. Yes, RMAdvanced is a point of sale program. Using our handheld software, invoices can be generated on the fly, at any time. Drivers can sell items while on the road and produce receipts for customers.

Q. Does RMAdvanced handle forward sales?

A. Yes. The driver or sales person can use the handheld to schedule a forward sale. At the end of the day, all of the activity that has taken place will transfer back into RMAdvanced.

Q. Does the data get stored on the internal memory of the handheld computer?

A. No. All route data is stored in a Secure Digital or Compact Flash card. This helps secure data in cases where the handheld is damaged or destroyed. Over 90% of the time, your storage card will be undamaged.

Q. How is daily route data transferred from the PC to the handheld computer?

A. The most common method is using a USB card reader to transfer data from the storage card back to the PC, and vice versa. The other method is with a USB cradle. The handheld is docked and the information is transferred from the storage card back to the desktop system. Another popular method involves an integrated wireless handheld and access points within your facility. The data is transferred wirelessly.

Q. Can I create my own custom reports with RMAdvanced?

A. RMAdvanced has over 100 canned reports that are included with the Core Package. If you still cannot find the report that you desire, RMAdvanced makes it very easy to import data into Excel, Crystal Seagate Reports, and other types of report generating tools.

  • Maximum customers: 5000
  • Included branches: 1
  • Maximum Bottle/Container Deposits: 6
  • Cost Plus Pricing: Standard
  • Price Lists: Standard
  • Warehouse Maximum: 10
  • Maximum vendors per product: 1
  • Basic Equipment Tracking: Standard
  • Service History: Standard
  • Maximum Employees: 50
  • Commissions by Employee: Standard
  • Site Inspection: Standard
  • Maximum Trucks: 40
  • Vehicle Inspection: Standard
  • Maximum customers: 999,999
  • Included branches: 2
  • Maximum Bottle/Container Deposits: 99
  • Cost Plus Pricing: Standard
  • Price Lists: Standard
  • Warehouse Maximum: 999
  • Maximum vendors per product: 3
  • Basic Equipment Tracking: Standard
  • Service History: Standard
  • Maximum Employees: 9,999
  • Commissions by Employee: Standard
  • Site Inspection: Standard
  • Maximum Trucks: 999
  • Vehicle Inspection: Standard
  • Maximum customers: 999,999
  • Included branches: 99
  • Maximum Bottle/Container Deposits: 99
  • Cost Plus Pricing: Standard
  • Price Lists: Standard
  • Warehouse Maximum: 999
  • Maximum vendors per product: 3
  • Basic Equipment Tracking: Standard
  • Service History: Standard
  • Maximum Employees: 9,999
  • Commissions by Employee: Standard
  • Site Inspection: Standard
  • Maximum Trucks: 999
  • Vehicle Inspection: Standard

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