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When you choose Mango Statements®, rest assured that we exclusively partner with reputable mailing houses specializing in statement processing for customers within the United States, Canada, Mexico, or overseas. Our rigorous verification process ensures these companies are established, reliable, and trusted in their operations.
Your job with Mango Statements® is treated with the utmost confidentiality, maintaining a separate and secure status from all other processes. Trust in our commitment to safeguarding your information as we streamline your statement processing needs.
Q. What are the setup charges? A. There is an initial one-time module fee of $495.00 to get your account set up. After that you simply pay for each piece mailed. Q. What if I want a different form than the samples listed? A. Custom statements are billed on a per hour basis. The rate is $125 per hour and the amount of time charged will depend on the complexity of the request. Send us your request and we will provide you with a free quote. Q. Can I mail statements to Canada, Mexico or overseas? A. Yes. The charge for mail to Canada or Mexico is $1.15 for a letter that would mail at the regular postal rate of $0.49 to a United States address. The charge for mail to an overseas address would cost $2.05 cents for a letter that would mail at the regular postal rate of $0.49 to a United States address. *Costs per mailing will vary dependent upon the weight of the letter.* Q. How long will it take for my customers to get their statements? A. The following states receive their statements in one day: New York, Dallas, TX area. These states will receive them in two days: ME, VT, RI, MA, CT, NH, NJ, DE, PA, OH, MI, NJ, TX, OK, NM, AR, LA, MO and Southern CA. All other states will receive them within three days. Q. What if I need something special on the back of my statement? A. They can print special images on the back of your statement. This is done on a ‘per incident’ basis. Special images must be approved before processing your order. Q. Can I send a statement copy of the handheld signature page? A. Yes. The cost of this would be $0.08 per signature page. They will also charge a $125.00 setup fee for signature pages. This charge will be added to your bill as an additional programming and testing requirement. Q. Do I send my data to Advantage Route Systems or the third-party processor? A. All data is sent to the third-party processor. After initial assistance from ARS to help you get set up, everything is done directly with them. Q. Is my data safe in the hands of another party? A. If you do not want to transmit your data over the Internet, you can transfer the data directly via modem. All of our partners are established, reliable companies that maintain your job separately from all others and they keep your information confidential. Q. Who can use this third-party service? A. This mailing house processes statements for customers who mail in the United States, Canada, Mexico, or overseas. There is an additional cost for statements mailed out of the United States. Q. What do the statements look like? A. You can choose between a variety of colored stock papers printed with black ink. Q. How do I know my file is received ? A. When they receive your file, they will fax you a confirmation sheet similar to the one below: Verify that the numbers on the confirmation sheet correspond with the numbers on the Bulk Statement Summary report. Q. How do I enroll? A. Before you can start sending your data you must complete the following. 1. Complete the application form and fax it to Advantage Route Systems. An instruction guideline is available to walk you through the application. 2. We will contact you within two business days to confirm enrollment and provide you with additional Information. 3. A test file will need to be created and sent in. 4. An application form for enrollment. 5. The first mailing payment must be paid in advance. You can calculate the estimated postage amount by multiplying the number of statements to be mailed by 0.42. |
Q. What are the setup charges? A. There is an initial one-time module fee of $495.00 to get your account set up with Matrix Imaging. After that you simply pay for each piece mailed. Q. Can I send a statement copy of the handheld signature page? A. Yes. The cost of this would be $0.08 per signature page. They will also charge a $125.00 setup fee for signature pages. This charge will be added to your bill as an additional programming and testing requirement. Q. What if I want a different form than the samples listed? A. Custom statements are billed on a per hour basis. The rate is $125 per hour and the amount of time charged will depend on the complexity of the request. Send us your request and we will provide you with a free quote. Q. Can I mail statements to Canada, Mexico or overseas? A. Yes. The charge for mail to Canada or Mexico is $1.15 for a letter that would mail at the regular postal rate of $0.49 to a United States address. The charge for mail to an overseas address would cost $2.05 cents for a letter that would mail at the regular postal rate of $0.49 to a United States address. *Costs per mailing will vary dependent upon the weight of the letter.* |
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