Office Coffee Service Software

“Advantage (formerly PRISM) provides a feature rich route management and equipment service software. I can easily ensure accountability and success of my route sales drivers, techs, customer service, sales, inventory operations and most importantly….our customers. After having used several DSD, Coffee Software Systems over 30 years, Prism is a great partner for my manufacturing and sales distribution business for years to come. Prism is scalable to meet future growth, experts in route accounting and asset management.”

- Berry Coffee

“We have Route Sales Drivers, Service Techs and Sales teams. We manage a large mobile team that is simultaneously delivering product, performing PMs, resolving service emergencies, installing equipment, and selling new accounts. After a search, we decided to chose Prism. We equipped our entire mobile team with MiniMate Android. Our customer service agents, dispatcher, route supervisor, warehouse manager, and sales management all use Prism’s back office, ServQuest. We are thrilled to have them as partners. Their software is excellent, and their team has shared best practices for our company to improve workflows, and be more accountable to each other so we can continue to increase sales and profit margin.”

- Ammirati, Inc.

“BOSTONBEAN® purchased Prism’s End-to-End Supply Chain Route Accounting software to serve BOSTONBEAN®’s distribution and equipment service business. In looking to make this change we were looking for a stable system that could grow and change as our business changed. We also had some requirements that we’re needed to make the transition to Prism work. We needed mobile applications to complete our customer fulfillment both with equipment delivered and serviced and products sold. We needed a robust website shopping platform which a growing number of our customers prefer to use for ordering and communicating with us. We also needed a software company that was willing to make changes to their software that made sense for our business, which made it more of a partnership effort. Prism has delivered on all those things for us and I expect they will continue to do so.”

- BostonbeaN Coffee Company