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Unable to Post Duplicate Invoice Number V8

Overview

User attempts to post invoices and it says they are duplicated, but they are really DIFFERENT invoices with SAME invoice numbers. And they still need to post them anyway.

 

Cause

Overlapping invoice pools (check Lists > Routes > Route Master > Invoices Tab).

More than one driver running the same Route/Date.

 

Resolution

There are Two possible solutions to get the invoice(s) to post:

  1. Temporarily turn OFF the Branch Setup Option that prevents posting of duplicate invoice numbers:
    1. Go to File > Branch Setup > Orders/Invoices Tab.
    2. Uncheck the option for "Do Not Allow Posting of Duplicate Invoice Numbers".
    3. Post the invoices with duplicated invoice numbers.
    4. Re-check the "Do Not Allow Posting of Duplicate Invoice Numbers" box after posting is complete.
  2. Change the invoice number under the Transactions>Invoices and Adjustments screen. If you edit the invoice, and the invoice number box is grayed out, you will need to go into File>Branch Setup>Orders/Invoices Tab, and uncheck the option for "Force Unique Invoice Numbers". 

 

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