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Signature Printing Issues (line) on BT4 Printers when using Android Handhelds V7

This applies to: RM, MangoMobile

Problem: When trying to print from a BT4, the signature shows up as a line and won’t print from Android.

 

The signature shows up as a line and stops printing on android.

Cause: Older BT4 Firmware's are not compatible with Android Handhelds.

Resolution: There is no way to flash the firmware at this time so the only fix is to get a new printer.