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Posting Error - "Not in current period" V8

This article covers what to do when you encounter dates on the following screen that are in RED, indicating "Not in Current Period"




These dates appear in RED if there are invoices that have a date outside of the current Module Date in the RMA system. If so, you will not be able to post these invoices that are outside the module date without doing one of the following processes in this article.

Cause

These RED dates can be caused by route re-uploading old data or advanced communication restarting the service and pushing old items into your RMA. They can also be caused by users not posting all transactions in the system for the current period prior to closing the Period.

Resolution

Identify if RED dates are Invoices, Payments, or Equipment Transfers.

By navigating to Transactions > Pre/Post Transactions select one of the following:

  • Invoice Transactions
  • Payment Transactions
  • Equipment Movement

    Select the Blue Checkmark, if the red date exists for one of those transaction types you will have identified the transaction that needs to be deleted.  

In the example below we have identified that the red date is caused by an invoice transaction.

Invoice Transactions 

Navigate to Transactions > Invoices and Adjustments browse for all invoices dated for the RED date. Next determine of these invoices need to be posted or if they are duplicates. Go to List > Customer Information > Invoices and check to see if these invoice numbers match any already posted.

An asterisk (*) denotes that an invoice has not been posted. If you do not see an invoice number matching in the previous periods and determine this invoice should be posted. Use the pencil to edit the invoice and change the date to a date in the current period. (Please note this can affect accounting numbers in the current period)

If the invoice is a duplicate and needs to be deleted hit the trash can icon to delete. Once it is deleted the record will turn red.

If there are multiple invoices for routes that are dated with the red date that need to be deleted, navigate to Routes > Utilities > Delete Route.

This will allow you to mass delete old invoices/payments in bulk.

If the red date shows on this screen you can select the route with the proper date and delete it. Then the date should no longer show in posting.

Payment Transactions- Delete

To delete Payment Transactions navigate to Transactions > Payments > Local Payments > Mail Payments browse for all payments dated for the RED date.

If it s one single payment, select that payment and select the trash can icon to delete. Once it is deleted the record will turn red.  If you need to modify the payment date to post it select the pencil icon and select the date field and enter a date within the current period.

Equipment Movement Transactions to Post-Delete

To find Equipment Transfers that need to be deleted navigate to Modules > Equipment Processing > Equipment Transfers.

Search for any transaction date that is the same as the RED date. Then, either change the transaction date to a date within the current period or delete the record by selecting the trash can.

Once the transaction has been deleted the record will turn red.

Support

If you are unable to identify the red date, or cannot clear out the date please contact support at support@advantagers.com or (209) 632-1122.