How to identify if your BASYS processor is setup for CC and ACH processing V7

The purpose of this article is to assist users in identifying if their BASYS processor is setup with both Credit Card and ACH processing.

If you have BASYS Credit Card Processing but do not have ACH processing you may receive the following error 'ERROR(3- no default processor set)

To resolve this error you will need to access the BASYS online portal.

You will need access to your online portal, make sure to have access or contact another employee within your company that can allow you access.

https://app.basysiqpro.com/auth

Once logged in you will navigate to Settings> Processors as you can see in the example below Credit Card is the only visible processor

If a you are setup with two processors one for Credit Cards and one for ACH you would see the following

If you are only setup for one processor you will need to contact BASYS support so that they can update the account to have both processors.

If you need further assistance please contact the tech support at support@advantagers.com