Introduction
The Customer Skip Stops Report is a report that tracks instances where scheduled stops at customer locations were skipped or missed. This is used to identify and address reasons for missed stops, optimize route planning, enhance customer satisfaction by ensuring reliable service, manage resources efficiently, and evaluate the performance of delivery personnel and systems.
Fields:
Routes: The range of routes to include in the report.
Dates: The range of dates to include in the report.
Skip Reasons: A list of reasons as to why the stop was skipped.
Selected Reasons: A list of selected skip reasons to include in the report.