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Mango File®

Effortless Document Management with Mango File:

Say goodbye to the costly and time-consuming process of storing and retrieving documents! Mango File simplifies it all by electronically storing each document on your computer. Access is a breeze – just enter a customer's account number, and you're instantly connected to the required document. No more wasting valuable time hunting down important contracts or sifting through old documents. Streamline your document management with Mango File for efficiency at your fingertips.

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Mango File is your virtual filing cabinet, complete with drawers and file folders, reshaping how you handle documents. The process is seamless – scan a document and save it directly to a customer account. By electronically storing all your documents on your computer or server, you ensure easy accessibility for your entire team.

Key Features:

Effortless Retrieval: Quickly retrieve documents when needed.

Centralized Storage: Keep critical documents together for enhanced organization.

Customer Service Enhancement: Improve customer service with prompt access to information.

Versatile Actions: View, fax, print, and send files directly to your customers.

Cost-Efficiency: Say goodbye to expenses on filing cabinets, folders, and storage rentals.

Team Accessibility: Make documents easily available to your entire team.

Edit and Save: Modify scanned files and securely save copies in customer accounts.

PDF Invoice Storage: Save PDF copies of invoices directly to customer accounts.

Experience the efficiency and cost savings with Mango File – transforming document management into a streamlined, accessible process for your entire team.

Unlock Efficiency with Mango File:

Time-Saving Access:

Retrieve handwritten notes, returned checks, lease agreements, purchase orders, invoices, and more with ease. Free up valuable time spent on filing, allowing customer service personnel to focus on more productive tasks.

Document Security:

Bid farewell to lost documents. Once filed, documents are safeguarded within RMA, preventing misplacement. Easily locate documents by pulling up a customer account to view all assigned documents.

Organized Customer Data:

Mango File can function independently or seamlessly integrate with RMA. Store contracts, leases, and various documents directly in customer accounts, ensuring a centralized and organized data system.

Enhanced Customer Communication:

Elevate communication by sending stored document copies directly via email or even to a fax machine. Streamline interactions with customers and stakeholders.

How It Works

Discovering documents within RMA is a breeze – just pull up the customer account. Once the account is accessed, click the filing cabinet icon, and voila! All the documents assigned to that account are at your fingertips. To implement your new filing system, follow these three simple steps after acquiring the necessary hardware and software:

1. Install the System: Begin by installing the Mango File system.
2. Scan Documents: Scan your documents directly into the system.
3. Retrieve in RMA: Head to Customer Information in RMA, where you can effortlessly retrieve any stored documents.

With Mango File, document management has never been this straightforward – from installation to retrieval in just a few clicks.

The following list is the minimum hardware required to run the Mango® File system:

  • 450 MHz processor or greater (1GHz recommended)
  • 1GB RAM (8GB recommended)
  • VGA monitor with video card
  • 100GB hard disk drive
  • CD-ROM or greater (optional)
  • Keyboard, mouse, and monitor – touchscreen monitor can be useful
  • Internet connection (for technical support)
  • Network connection card
  • A TWAIN or WIA compliant scanner. See User Guide for models that we have tested with the software. Make sure you have received all required items before you set up the system. If you believe that anything is missing, contact Advantage Route Systems or your reseller immediately.

Q – What kind of Scanner do I need?
A – Any scanner which is Twain compliant.

Q – How long does it take to setup? 
A – Mango File can be setup in less than 30 minutes.

Q -Do I get support hours with the purchase?
A – 2 hours of support are included with Mango File (new purchases only).

Q – Where can I view my scanned files?
A –Many places.

  1. On the Contact Info tab of the Customer Information (Cabinet icon)
  2. Attached to invoices
  3. Equipment Master File (Cabinet icon)
  4. In your own personal filing drawer folder

Q – Does it work on a Cloud Server?
A – Yes! Additional setup may be required.

Q – What is the difference between EF2000 and Mango File?
A – Lots of improvements.

  1. No more ARSDOC.exe – it is all integrated
  2. Ability to scan hand tickets into RMA and see with the original receipt
  3. Faster
  4. Cleaner/Easier to use interface
  5. Written in C#
  6. Better handling of Drawers in Mango File. They now only need to be created in one location!

How much does it cost?

  • $20 per month/per user